Terms of
Service.

Mosey Studio ("we", "us", "our") is a trading name of Cameron Garvey, a sole trader based in New Zealand. Any questions about these terms can be sent to support@mosey.studio.

To create an account you must be at least 13 years old (or 16 where a higher age applies to digital services under local law). One account per person. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

We may suspend or terminate your account if you violate these terms, with or without prior notice depending on the severity of the breach.

You retain full ownership of any photos you upload ("your content") and any mosaic outputs the service generates. By using the service you grant us only the narrow licence required to operate it: rendering your image on your device in-browser, and (if you trigger an AI feature) transmitting a copy to our AI sub-processor as described in our Privacy Policy.

By uploading content, you represent and warrant that you own it or have sufficient rights to use it, and that doing so does not infringe the intellectual property rights or privacy rights of any third party. If you upload photos of other people, you are responsible for obtaining their consent.

Saved mosaics & sharing

When you save a mosaic, you grant us a limited, non-exclusive, royalty-free licence to store, reproduce, and serve your source photo, mask, thumbnail, and configuration solely for the purpose of providing the service to you (and, if you share the mosaic, to the recipients of your link).

By making a mosaic shared, you acknowledge that anyone with the link may view and remix it. You are solely responsible for ensuring you have the right to share the source image — including any third-party copyright, model releases, and applicable privacy laws. You can revert to private or delete your mosaic at any time from your library.

Storage limits: Free accounts may save up to 5 mosaics; Mosey Pro accounts may save up to 50. We reserve the right to adjust these limits with reasonable advance notice. We do not guarantee indefinite availability of stored mosaics, but we will provide reasonable notice before any service-wide deletion of user content.

We reserve the right to remove saved or shared mosaics that violate these terms (including the Acceptable Use section below) and to terminate accounts that repeatedly violate them.

You may not use Mosey Studio to:

• —Upload or process child sexual abuse material (CSAM) or any content that sexually exploits minors.
• —Upload or process non-consensual intimate imagery (NCII) or deepfake pornography of any person.
• —Upload content that infringes third-party copyright, trademark, or other intellectual property rights.
• —Use the service for any unlawful purpose or in violation of any applicable law or regulation.
• —Reverse engineer, decompile, or attempt to extract the source code of the service, except to the extent permitted by applicable law.
• —Scrape, crawl, or systematically harvest data from the service in a way that creates unreasonable load, or systematically extract our curated emoji palettes, asset sets, or shader logic.
• —Circumvent, bypass, or attempt to evade any technical control, rate limit, access restriction, or security measure imposed by the service.
• —Resell, sub-license, or commercialise your Mosey credits or API access.

Violations of this section may result in immediate account suspension and, where required by law, reporting to relevant authorities.

Refunds are processed via Stripe to the original payment method and typically appear within 5–10 business days depending on your bank. This 14-day voluntary refund right is in addition to any statutory rights you may have under the New Zealand Consumer Guarantees Act 1993 — those rights are not limited by this policy.

Renewal payments (after the first billing period) are generally non-refundable unless required by applicable law. We may consider reasonable requests — email us.

One-time credit pack purchases are non-refundable once any portion of the purchased credits has been used. Unused credit packs may be refunded within 14 days of purchase — contact us at support@mosey.studio.

The Mosey Studio service, including its code, design, branding, mosaic rendering engine, curated emoji palettes, and all associated content we produce, is owned by Mosey Studio and protected by copyright and other intellectual property laws. These terms do not transfer any of our intellectual property to you. The name "Mosey Studio" and associated logos are our trademarks.

Your subscription grants you a personal, non-exclusive, non-transferable licence to use the service for its intended purpose while your subscription is active.

Mosey Studio incorporates third-party open-source fonts, assets, and libraries under their respective licences. Full attributions are listed on the credits page.

We respect intellectual property rights. If you believe content on the service infringes your copyright, please send a notice to support@mosey.studio that includes:

• →Identification of the copyrighted work you claim has been infringed.
• →Identification of the infringing material and its location on the service.
• →Your contact information (name, address, email, phone).
• →A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law.
• →A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.

We will investigate and respond within a reasonable time. If you believe your content was removed in error, you may send a counter-notice to the same address.

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. AI-powered features (background removal, depth maps, palette curation) are probabilistic and may produce imperfect results.

We may modify, suspend, or discontinue any feature of the service at any time, including usage limits, storage limits, AI providers, or functionality. We are not liable for any such changes.

We may impose technical controls — including rate limits on requests to our API and edge functions — to protect availability and performance for all users. These controls are applied per account or IP address and may temporarily restrict access if thresholds are exceeded.

To the maximum extent permitted by applicable law, Mosey Studio's total liability to you for any claim arising out of or relating to these terms or your use of the service is limited to the fees you paid to us in the 12 months immediately preceding the claim.

In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Nothing in these terms excludes liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.

You agree to defend, indemnify, and hold harmless Mosey Studio and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your content, your use of the service, or your violation of these terms.

You may close your account at any time from your account settings or by contacting support@mosey.studio. We may suspend or terminate your account for violation of these terms. Upon termination, your right to use the service ceases immediately; active subscription access runs to the end of the paid period. Any unused purchased credits are forfeited on account closure and are not refundable.

Following account closure, we will delete your saved mosaics and account data within a reasonable period, except where retention is required for legal, accounting, fraud prevention, or security purposes.

Sections that survive termination include: Your Content & Outputs, Acceptable Use, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.

We may update these terms as the product evolves. The "Last updated" date at the top reflects the most recent revision. For material changes that negatively impact your rights or increase your obligations, we will notify signed-in users by email or a prominent in-app notice at least 30 days before the change takes effect. For minor clarifications, continued use of the service after the update constitutes acceptance of the revised terms.

These terms are governed by the laws of New Zealand, without regard to conflict-of-law provisions. Both parties agree to the exclusive jurisdiction of the courts of New Zealand for any dispute arising from these terms or your use of the service.

Before initiating any formal proceedings, please raise the dispute with us first by emailing support@mosey.studio. We'll aim to resolve it within 14 days.

These terms and the Privacy Policy constitute the entire agreement between you and Mosey Studio regarding use of the service and supersede any prior understandings or agreements relating to it.

If any provision of these terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Questions about these terms: support@mosey.studio. We aim to respond within 1 business day.