Frequently
asked questions.

Yes. The core studio is free forever. You can make unlimited mosaics, use every tile type, shape and layout, and export PNG files with no watermark. Two things cost money: the AI features (background removal, 3D depth, palette curation) use credits, and print-ready high-resolution exports are Pro-only. Every new account starts with 3 free credits so you can try the AI tools first.

No. You can upload a photo, make a mosaic and download a PNG without signing in. You need an account to use the AI features, save and share mosaics, or subscribe to Mosey Pro.

Mosey runs in current versions of Chrome, Firefox, Safari and Edge on desktop. The rendering engine uses WebGL, so a modern GPU helps with large mosaics. Mobile browsers work too, but the studio is designed for larger screens. There's nothing to install.

Everything renders on your device. The engine places tiles according to your chosen layout, samples the average color under each tile, then picks the closest palette item by perceptual (LAB) color distance. Your GPU draws the result with WebGL, and it updates live as you change settings.

It depends on tile size and palette. Small tiles and a large, varied palette give a detailed result that reads clearly from a distance. Large tiles or a small palette look more abstract.

Five: Color (solid tiles matched to the color of each region of your photo), Image (your own uploaded photos used as the tiles, so you can make a portrait from smaller portraits), Google Emoji, ASCII characters, and Toy Brick (3D brick pieces with studs, in 3D mode). All five are available on the free plan.

Eight: square, circle, polygon (with an adjustable side count from triangle upward), torus (ring), star, heart, Voronoi and brick. Voronoi tiles fill the space around each point of the layout, so any layout becomes irregular cells with a stained-glass look. Brick merges neighboring tiles of similar color into larger brick pieces, the way a builder would lay them.

Thirteen: square grid, adaptive square (tiles shrink or grow with local image detail), hexagonal, spiral, Poisson disc (organic scatter), triangular, flow field (tiles follow directional paths), phyllotaxis (a Fibonacci sunflower spiral), rings, halftone (a classic dot screen), dithering (Floyd–Steinberg, Atkinson, Stucki or Bayer), stippling (weighted Lloyd relaxation dots) and contour (tiles trace luminance level curves). Pick the Voronoi shape to turn any layout into irregular cells.

Yes. Switch tile content to Image and upload a set of photos. The engine samples the average color of each photo and places the closest match at each tile position in your mosaic. It works on the free plan.

Three things, each costing one credit. Background removal: a neural network cuts your subject out of its background. 3D depth: AI works out which parts of your photo are near and far, so in 3D mode your subject rises toward you and the background sits lower. AI palette curation: an AI model suggests an emoji palette that fits the colors and mood of your photo.

Choose Edit → Remove Background in the studio, or tap "AI Remove BG" in the Mask section on mobile. A compressed copy of your photo is sent to our AI processing partner, fal.ai, which cuts out the subject and sends the result back in seconds. The copy is set to auto-delete within 30 seconds.

One credit is one AI operation. Credits come in two buckets: subscription credits (included with Pro, 40 a month, reset on your billing date) and purchased credits (never expire, and added on top of any subscription credits). Every new account gets 3 free credits on signup. When you run an AI feature, subscription credits are used before purchased credits.

3D mode turns your mosaic into a 3D scene. Tiles become 3D geometry: extruded blocks with directional lighting and ambient occlusion, or brick pieces for Toy Brick content. You can orbit, pan and zoom the scene in your browser. It's available for Color, Image and Toy Brick tile content.

Turn on 3D, then Depth. Tiles stand taller where your photo is closer to the camera, so a face or a pet comes forward and the background stays low. It uses one AI credit per photo.

Studs come with the Toy Brick content type, not a separate toggle. Switch tile content to Toy Brick (available on the Brick shape) and every tile renders as an interlocking brick piece with its studs built in.

Yes: a PNG render of the current camera view, a GLB for Blender or Cinema 4D, an STL for 3D printing, or a USDZ for AR viewing on iOS and macOS. Toy Brick mosaics can also be exported as an LDraw (.ldr) file that places every brick, for planning a real build.

On your device. All mosaic rendering runs in your browser, so your photo doesn't leave your machine during normal use. The exception is the AI features (background removal, 3D depth and palette curation), which send a compressed copy to fal.ai. Palette curation also shows it to Google's Gemini model. The copy is set to delete itself within 30 seconds. See our Privacy Policy for details.

To your account, on our servers. We store your source photo, any background cutout or depth image, custom tile photos, a thumbnail and your settings. Saved mosaics are private unless you share the link. Free accounts can save 5 mosaics and Pro accounts 50, and you can delete any of them from My Mosaics.

No. We don't sell or share your personal data for advertising. We use analytics to see how the app is used, and you can opt out any time in Cookie settings. Payments use Stripe, and your card details never touch our servers. Full details are in our Privacy Policy.

Yes. Delete your account from your account settings, or email support@mosey.studio and we'll do it for you. This removes your account, all stored photos and mosaics, and your credit ledger. You can also delete individual mosaics from My Mosaics at any time.

PNG for every mosaic. 2D mosaics also export as JPG, a much smaller file for print labs and sharing, and as SVG, an editable vector file you can open in Figma, Illustrator or Inkscape. 3D mosaics also export as GLB (Blender, Cinema 4D), STL (3D printing) or USDZ (AR on iOS and macOS), and Toy Brick builds as an LDraw (.ldr) file.

Standard exports (free plan) are sized for screens and social media. Print-ready exports (Pro only) are much larger files for posters, canvas and gallery prints. Exact pixel dimensions depend on your tile size and canvas configuration.

Yes. You keep full ownership of your uploaded photos and every mosaic you generate, and Mosey claims no rights to either. You can use exports for personal projects, client work, merchandise or marketing with no extra license or fee.

Unlimited mosaics using every tile type, shape and layout. Standard PNG and JPG exports. Your own photos as tiles. No watermarks. Up to 5 saved mosaics. Three AI credits on signup.

Pro is $5.00 per month or $50.00 per year (billed annually). It adds 40 AI credits a month that reset on your billing date, print-ready high-resolution PNG and JPG exports, up to 50 saved mosaics and priority email support.

Yes. Credit packs are a one-time purchase on the Pricing page, with no subscription needed. Purchased credits never expire and add to any subscription credits you have. They work across all three AI features: background removal, 3D depth and palette curation.

Go to mosey.studio/billing, enter the email you subscribed with, and cancel in the Stripe billing portal. If you're signed in, "Manage billing" in your account settings opens the same portal. You keep Pro until the end of your current billing period, so nothing is cut short.

If Pro doesn't meet your expectations within 14 days of your first payment, email support@mosey.studio for a full refund, no questions asked.